Innovation, safety, sustainability, well-being, trust: if we think of INPROCORP and Raben Group, we can only mention these words.
Since 1979, INPROCORP has been a global supplier of high-performance architectural products and designs for commercial buildings. Product categories include door and wall protection, toilets, expansion joint systems, privacy, elevator interiors, architectural signage and commercial window treatment.
How essential is it to be an international company and entrust your goods to a trusted partner, who makes internationalization his philosophy? It is fundamental, which is why Inprocorp has chosen Raben Group as its transport and logistics partner every day since 2014.
A reality that was born in the United States of America and that soon established itself in Italy, with the opening of a branch in Umbria known and recognized for the quality of its products and the reliability of the service offered.
“Over the years and experience we have realized that it is not only Italian consumers who appreciate Inprocorp's products, our exports have strong roots in Europe especially in Poland, Greece, Romania, France, Switzerland, the United Kingdom, Belgium, Spain, and even overseas. Such an international product needs support to be exported, hence the need to rely on a 360° logistics operator, such as Raben Group” says Benedetta Destrieri, Supply Chain Lead of Inprocorp.
With over 300 shipments per year in import and export to and from European countries, with also the need for customs, the company is destined to grow and further establish itself on the Italian, European and American markets. In 10 years, Inprocorp, to cope with the market, has seen its needs change but not the values on which the company is based and above all the collaboration with Raben Italy.
“We were looking for a partner who was in line with our business needs but above all who had the know-how and assets necessary to make us grow and above all values shared with our reality. This is why we have focused everything on Raben Group: their being a leading company in the transport and logistics sector for over 90 years, their strong presence in Europe and a strong predisposition to innovation impressed us. Just as we were pleasantly surprised by their commitment to sustainability and the environment, a vision that is absolutely shared.”
Raben Italy, the Italian Business Unit of Raben Group, from its branch in Florence, deals with all logistics activities for the Italian company: from the receipt of goods from suppliers to the distribution of products to final recipients in Italy, Europe and the world, passing through the management of customs formalities where necessary.
"We work very well and have always found the best solution together. As in all relationships, 10 years are a long time and enough to get to know each other and appreciate the collaboration. For us it is essential, like all companies, to focus on our core business and our daily activities, knowing that our shipments are managed by expert hands allows us to do it in the best possible way. With Raben Italy we have an open communication and a friendly relationship, it is precisely the human relationship that makes us proud to have chosen a partner like them. They are reliable, they offer a fast and quality service but above all they are people. We have a dedicated caretaker that follows us from collection to final delivery, offering us constant support and customized solutions, whatever our need or urgency, we know we can always count on them, at any time of the day. We feel important, respected and even a little pampered, and for us this is worth more than anything else.” declared Benedetta Destrieri, Supply Chain Lead of Inprocorp.
"It is customers like Inprocorp who make us proud and proud to do our job every day, knowing that everything we strive to do has such a great value for them, spurs us on to improve more and more. We know our strengths and how it is essential nowadays for large companies to impose themselves on the market and internationalize, we work every day to implement services, innovate and grow precisely because challenges are in our DNA, we do not stop until we optimize processes and make our customers proud. Without them Raben Italy would not be the same, we would only be a transport and logistics company, we aspire to be a trusted partner and above all to be recognized for our human face, for human relationships and lasting professional relationships." - says Tommaso Franchi, Branch Manager of Raben Italy Florence Branch.